Every role, handled end-to-end

Example tasks

• Email management and inbox triage
• Calendar management and scheduling
• Data entry and database management
• CRM updates and pipeline maintenance
• Document formatting and filing
• Travel booking and expense tracking
• Meeting notes and action tracking

Typical roles placed

Example tasks

• Live chat support
• Email support and helpdesk
• Phone handling (inbound)
• Ticket management (Zendesk, Freshdesk, etc.)
• Complaint resolution and escalation
• FAQ management and knowledge base updates
• Customer satisfaction follow-ups

Typical roles placed

Example tasks

• Social media content scheduling and posting
• Content creation (written and visual)
• Email campaign management (Mailchimp, Klaviyo, etc.)
• Analytics reporting (GA4, Meta, LinkedIn)
• SEO support and keyword research
• Influencer outreach and community management
• Blog drafting and proofreading

Typical roles placed

Example tasks

• Invoice processing and accounts payable
• Bank reconciliation
• Expense tracking and categorisation
• Payroll preparation support
• Xero, QuickBooks, or Sage management
• Monthly reporting and P&L preparation
• Chasing outstanding payments

Typical roles placed

Example tasks

• Process documentation and SOP creation
• Project coordination and task tracking
• Vendor liaison and procurement support
• Performance reporting and dashboards
• Compliance tracking and audit preparation
• System integration and workflow automation
• Internal communications management

Typical roles placed

Example tasks

• Graphic design (social, print, digital)
• Presentation design (PowerPoint, Canva, Keynote)
• Brand asset creation and management
• Video editing and reels production
• Website updates (WordPress, Webflow)
• Email template design
• Photography editing and retouching

Typical roles placed

Example tasks

• IT helpdesk and first-line support
• System administration (Office 365, Google Workspace)
• Basic development and scripting
• QA testing and bug reporting
• Website maintenance and updates
• Data analysis and reporting
• CRM and platform administration

Typical roles placed